WARRANTY INFORMATION

As the exclusive retailer of Silonn products, we guarantee their authenticity and quality. Purchases from unauthorized sellers may involve counterfeit items that lack quality assurance and are not covered by the Silonn warranty. To ensure genuine products and peace of mind, shop only with us.

WHAT DOES IT COVER?


Silonn guarantees its products to be free from defects in materials and workmanship for a Limited Warranty Period of 1 year.

The Limited Warranty Period begins on the original date of purchase and only applies to products purchased direct from us or from an authorized reseller.

The Limited Warranty does not cover issues caused by the incorrect installation of the product. If it is determined that the failure of the product was caused by modification, misuse, or abuse of the product, replacements and return shipping will be at the customer’s expense.

The Limited Warranty covers the cost of shipping replacement parts but does not cover additional costs relating to the removal or replacement of defective parts or products.

The Limited Warranty is voided if your product is modified, improperly installed, used beyond its stated limits, or otherwise misused or abused. 

Limited Warranty Periods


Product Types
Warranty Length
Ice Makers
1 Year
Air Fryers
1 Year
Mini Fridges
1 Year
Wine Coolers
1 Year
Electric Fireplace Heater
 1 Year
Process Your Claim

Need to submit a warranty claim? We're here to help! Simply fill out the feedback form below to get started. Our easy-to-follow process will guide you through the steps to quickly process your clcaim. Please have your order number or invoice ready for verification.

Contact Information
Order Details
+

Please see the instructions below to obtain a copy of your invoice.

Desktop PC iPhone Andriod

If you need assistance locating your proof of purchase, please contact us at support@silonn.com

+
Submitted successfully, we will process it within 24 hours, thank you for choosing Silonn.
Please check whether the required fields are filled in correctly.